MIGHTY NO. 9 プロダクトキーに関して

バッカーのみなさん、
 
日本のバッカーのみなさんには直接関係しないことですが、本日24日をもってMighty No. 9は全世界で発売されたことになりました。 遅れていたXbox360も発売され、Xbox360を選んだバッカーのコードはもうすぐHumble Bundleのシステムから発行されます。
 
今週火曜日のリリースから2日が経ちますが、コードが届いていない、間違ったコードが来ているなどの問い合わせをいただいております。 HBのサポートチームとM9チームで原因を探ったところ、多くの不具合の理由がアンケートのメールアドレスの問題だということが判明しました。 
(メアドの誤記入、不要なスペース、脱字など)
 
下記にこちらで確認できる症状とその解決策をリスト化しましたので、もし不具合が発生している場合はまずこのリストをご確認いただければ幸いです。
 
■DLCコードは来たが、ゲーム本編のコードが来ない
この問題はおそらくメールアドレスの誤記入によるものです。 サポートチームがメールアドレスの確認などを行っていますので、今しばらく待ちください。
もし数日後にまだ改善されない場合は、ご連絡いただければ幸いです。
 
■違うリージョンのコードが届いた、違うプラットフォームのコードが届いた
こちらの問題に関しては、コード発送システム上のエラーの可能性が高いです。 お手数ですがHBのサポートチームまでお問い合わせください。 英語のサポートが必要な場合comceptのサポートチームまでお問い合わせください。
 
■DLCコードが届かない
この問題はすでに対応中で数日内には解決する見込みです。 もし数日後にまだ改善されない場合は、ご連絡いただければ幸いです。
 
■コードが一切届かない
この問題に関しては、複数の原因がある可能性がありますので、サポートチーム側がバッカー情報からコード発送システムまで全てのポイントを調べています。
*注意* この問い合わせの多くがデジタル版のゲームを得られないバッカー($20以下のプレッジ)からで一人一人のプレッジレベルの確認を行わないといけないため、時間を要しています。 もしこの問題で問い合わせを行っている場合、お手数ですが今一度ご自分のプレッジレベルのご確認をお願いいたします。
 
現在サポートチーム全員が日夜対応を行っています。 バッカーの皆様にはご迷惑をおかけして大変申し訳ございませんが、今しばらくお待ちいただけますよう、宜しくお願い申し上げます。
 
 
Mighty No. 9チーム一同

お知らせ

Comments

ユーザー Mighty No. 49180 Matt の写真

Still haven't heard anything

Still haven't heard anything from you guys or HumbleBundle. How do I get a download key for the platform I want? Never received an e-mail for a survey or any kind or communication Comcept.
ユーザー Mighty No. 10997 Dardangelos の写真

$120 dollars worth of nothing

I contacted Humble, they told me to email you. I did. I want to play this game. When can I receive my Vita code? (I know its cross buy)
ユーザー Mighty No. 42522 の写真

No keys, no physical rewards

I'm a $60 tier, I go to the humble page and only see the demo and the digital artbook and strategy guide. I also have no clue where the physical rewards are, I emailed comcept and fangamer and also sent multiple messages in the Kickstarter and nothing. So, do you want me to also start complaining on Twitter? I think that's the only one I haven't done yet
ユーザー Mighty No. 36188 GreenGrappler の写真

Humble Bundle fixed my order

I never received any of the surveys to pick my platform last month, so I got sent a Steam key instead of PS3. Comcept has yet to respond to any of my emails on fixing this, so I emailed Humble Bundle asking if they could help me, which I didn't expect they could do. To my surprise, they responded pretty quickly and got me a code for PS3. If anyone else has the same problem I did and didn't get a survey to pick their platform of choice, I suggest emailing Humble Bundle and asking for a new code. Better odds than getting Comcept to respond to you, at least.
ユーザー Mighty No. 70777 の写真

No rewards for post-fund digital rewards

I paid via Paypal after the funding ended but when they extended the rewards deadline: https://www.kickstarter.com/projects/mightyno9/mighty-no-9/posts/633167

I still have no received ANYTHING. No codes, no rewards, NOTHING.
That also includes support emails.
I have yet to hear back at all from Comcept despite numerous email requests. I expected at least some generic response but still NOTHING.

Humble Bundle and Kickstarter say it's out of their control since it was done outside of their domains.

So the only left is legal action. It's one thing to deliver something different than what was promised, but it's another thing if you simply don't deliver after someone pays. That's a bait and switch and it's theft

Please Comcept, don't make us do this...

ユーザー Mighty No. 16555 Kero の写真

I just want to play

So how long does it take to get a reply to this? I've been waiting since launch for a reply as I sit here looking at my Gold Beck skin and NO GAME to use it on. No response from Humble Bundle OR Comcept. Guess I should just kiss my money goodbye huh?
Broken heart
ユーザー Mighty No. 54146 の写真

No response to emails

Ive emailed comcept five times in the last month and a half and no response. Are they just ignorig emails hoping that we just go away?  I got the wrog key, no surveys, and no responses!  What to do for help?
ユーザー Mighty No. 70777 の写真

Same here. They've screwed us

Same here. They've screwed us over. Time to bring it to a legal level because this is ridiculous.
ユーザー Mighty No. 28988 pomidor rolo の写真

Anyway, Keiji Inafune, Mighty

Anyway, Keiji Inafune, Mighty is a good game! Not the perfect, and we don't see what we wanted to see, but it,s a very good game, seriously! So, many thanks to you, Inafking and all Concept, Inti Creates & Deep Silver guys, and sorry for all this shit we say to you:)

(but i still don't get my DLC Keys for Wii U... Huh...;)
ユーザー Mighty No. 19089 cleber_thiago の写真

What would I do with TWO Ray

What would I do with TWO Ray+Retro DLCs code for Wii U and none actual game code?
Waiting to someone actually fix this and not blame each other (Comcept x Humble Bundle).
I was hopping that at least in the end Comcept was going to do a good job, but even now, have months and months after delays to organize this, they managed to screw everything up with the backers... Congratulations! You're officially the face of how to ruin a KS game!!No
ユーザー Mighty No. 59007 Master Beach の写真

I have exactly the same

I have exactly the same problem pal, 2 DLC codes for Ray and retro hero WiiU, but no game code!!! the mails I send 4 mails to comcept and humble and are still not answered im a $60 tier (only digital), and $41 tier (phisical usb) and I´m worried of don´t receive the usb too.
ユーザー Mighty No. 5969 ZAON の写真

can't connect to Xbox live on 360 version

I got 360 code and downloaded, but  the xbox live always get disconnected when I started the game.

I tried many times but I still can't connect to the xbox live during the game, but it will reconnected when I exit the game.this issue must be fix.
ユーザー Mighty No. 58572 AxlRocks の写真

My Issue

Thank you for some acknowledgement of the issue.

I have emailed you and contacted Humble Bundle. I am currently missing the MegaXel DLC for Steam. I've emailed you 3 times actually, but only once with the email associated with my payment. I assume you are not getting my emails from my other (preferred) email account.

Humble has not yet responded to me but I backed at $80 so MegaXel is definitely part of my rewards. I have the base game, Golden Hero, Ray, and Retro Hero Steam keys redeemed in my Steam account. I also don't have the digital OST and manual, but I assume those will just show up after time and I'm most worried about in-game content I paid for that I can never, ever get again if I do not get my key now.

Also, the resender did not work for either email. (I use one for my actual Humble account and again, another for the actual payment made to you.) So currently I am just awaiting a response from either end and the resolution.
ユーザー Mighty No. 19832 Kolzig の写真

DLC code for Wii U?

I have now contacted both Comcept and Humble Bundle because I backed the 20 dollar pledge and my Humble Bundle listing for Euro Wii U says Mighty No 9 + DLC, but I only have one code there which seemed to be the main game, but no DLC.

How many different DLC are there for the game and how many are tied to which pledge amount?

Ray DLC was supposed to be for everyone who is getting the main game, then you have some in-game transformation DLC, Golden Hero DLC and also some retro DLC? Are all those other ones for the higher pledges?

I also received no email from Humble Bundle regarding the key, I had to manually refresh yesterday all the time the Humble Bundle Purchase/Key pages and then it just at one point appeared and I could claim the game.

Also, I looked at the credits for backers part from 10000 to all the way to 19832, but it was quite sad to see in my number *A Generous Backer* even though I filled in all the surveys that Comcept sent I put my name in each one of those.

Is there something that you could do about the loading times? On Wii U it takes 15 seconds in main menu to load the options menu, also it takes 27 seconds after dying to continue playing from checkpoint after loading.
ユーザー Mighty No. 51530 Alex Baluh の写真

At $20 tier you should get

At $20 tier you should get the Ray DLC (extra stage and playable character) and Retro Hero DLC (One-hit death Maniac Mode with Minecraft-ish skin). 

The Golden Beck skin and MegaXel Transformation are only available for $60+ backers.
ユーザー Mighty No. 32218 Darion Mayfair の写真

Within the game

Finally, after 3 long years, the time has come.

I must say, this doesn't feel like a 4-Million-Dollar game and definetly not something that comes out of a 3-year-long development. Still, the game is great! Once you get the right system requirements or a console / portable device version, the games feels swift enough and the gameplay is exciting and very fun, with almost no load time. The music is charming (although I don't focus in music a lot) and the voice-acting is decent. Sanada seems a bit cartoon-ish, but is not frustrating. The mighties (I've only reached Pyrogen and Cryosphere so far) are well-written and their voices fit their characters well.

I've faced some bugs so far in the Steam version (Plattaforms not solid after getting hit in the Avi level) and in the Xbox 360 version (game freezes during the Boss defeat animationh if you press the middle button), but nothing as far as getting my file deleted. Actually, I haven't checked since I've turned my game off and haven't restarted it, so I might be wrong.

As in graphics, I must say that is the worst aspect of the game. The animation is good and the framerate is within expected levels. However, the art style was expected at the beginning of the sevent gen (Xbox 360/PS3/Wii), not in the middle of the eight gen (Xbox One/PS4/WiiU) and the 3D models seems like wax during close-up scenes. Almost like a McDonnald's Happy Meal toy.

Final examination: the game is not a big let down, however it's close on being one if you backed the project since the beginning, specially if you spent $80 backing the project. However, Comcept reached their goal: to fufill peopole's expectations in releasing a fun game and to compensate the backers with extra content according to their money invested. I'd definetly buy Mighty No. 9 2 (No. 10?) if it gets released. The game is worth your money even at full-price.

Grade: 7/10. Points deducted over the badly-organized distribution and over-the-top long development.
ユーザー Mighty No. 41385 の写真

Everything but the soundtrack.

I got everything from the $40 Tier except the soundtrack. I'll try another resend order from Humble Bundle to try to get it.
ユーザー Mighty No. 40880 Boh の写真

Still not quite right...

I'm at the $60 tier. Still only have a demo of the game available from Steam. "Please remember that a digital copy of the game is only included for backers who pledged $20 or higher." So I'm pretty sure that means I qualify and yet still haven't gotten it...
ユーザー Mighty No. 70777 の写真

You're not alone. I paid $60

You're not alone. I paid $60 for the post-kickstater digital rewards extended deadline and I still have yet to receive ANYTHING.
No codes, no emails.
ユーザー Mighty No. 36922 Qirn の写真

Still don't have my pal Wii U

Still don't have my pal Wii U code. I sent an email to Humble Bundle early yesterday and now I'm waiting. I've got like two products on my page that say 'Mighty No. 9 (Kickstarter)' for some reason, and one contains only the golden beck dlc for steam and the other has no codes in it whatsoever so that's kind of weird.  Anyone know whats up with that? :/ I just want to play while I've got time this weekend... :(
ユーザー Mighty No. 48865 の写真

Comcept email no reply

I have already contacted the Comcept email twice about the missing RAY DLC issue and never got a reply. I emailed Comcept THREE years ago about recieving two Mighty No.'s and I never heard a reply (no I don't use spam filters). I just sent my second email to Humble Bundle about this, and I am hoping they will be able to help. I don't think I'll ever hear from Comcept.
ユーザー Mighty No. 55793 GaMa の写真

Nice Job

Great job guys!  Since the XBox 360 delay, I was given a steam key to play Mighty No 9.  I have been playing NON-STOP since yesterday afternoon.  The game is fluid, great controls, and great japanese voice acting.  I don't like the bloom effect on fire particles, and the 3D models always seem to have their mouth open and not move at all.  Not a huge loss though, because the gameplay DEFINITELY makes up for it.

I might just stop playing now, because I'm going to have to redo everything once I get my 360 version.  Again, great job, and I can't wait to receive the rest of my rewards and the eventual announcement for your next game.  Game development, as indie developers would put it, has a harsh critical community.  So far, you're pulling through great, and addressing promptly of issues that users are having.  Keep up the great work Comcept!

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