MIGHTY NO. 9 PRODUCT KEYS UPDATE

Hey Mighties!

Now that the game is releasing in Europe, we wanted to update our backers on any remaining issues regarding the launch especially issues relating to product keys.
Since the release of the game earlier this week we have seen reports of backers not receiving the codes they requested in the survey. After working and sorting out these issues with our partner Humble Bundle we have identified the following issues (with conclusions on some of the reported problems).
If you are still having trouble receiving your codes, please review the following information and see if your problem falls in to any of these examples.

The issues break down into a few different categories and it appears that the majority stem from typos or input/encoding errors in the email address field from the final platform survey.
This can include normal typos in the address or domain name or an unnecessary space included in the text field. Most of these were easy for the Humble Bundle team to track down and have already been fixed. 

Here is a more detailed breakdown of some of the issues we have seen.

- DLC keys delivered without the Main Game Product Key.
This issue is most likely caused by the errors described above related to the email entries.
Our support teams are checking everyone's data and distributing any missing codes.
If the proper codes are still not displaying on your account, please contact Humble Bundle's support
to solve any further issues.

Delivered code is for a different platform/region from what was chosen on the survey.
For any such issues, please contact the Humble Bundle support staff. They have the 
survey results on hand so they can check that against the codes being distributed in their system and clear up the issue.

Missing DLC Keys
Our support teams are aware of this issue, and have been working to correct any discrepancies.
If your account is still not displaying the correct keys, please contact Humble Bundle support to 
clear up any remaining issues.

- No Keys received
Regarding this issue, it is necessary to check each of these issues separately in order to confirm each backer's status. We are working through them now as fast as we can. 
*We have noticed a number of users who backed for less than $20 claiming this issue. Please
remember that a digital copy of the game is only included for backers who pledged $20 or higher.


Due to the amount of requests our support teams are receiving, we are still working through all of the support mails. 
There is also a chance that your issue has been resolved as Humble Bundle fixes issues in their database, so please make sure to check your Humble Bundle account page. We apologize for any inconvenience. 

We also have another small update from our side is regarding the Wii U codes for NoE and NoAUS. These have been 100% imported into the system by Humble Bundle now, so any backers waiting for those keys should be able to find them on their Humble Bundle page at this time.

We also received word from Deep Silver that the Xbox 360 version of the game has gone gold! We have received the Xbox 360 backer codes and passed them on to Humble Bundle. We expect them to be added to everyone's accounts very soon. We will update everyone once they have all been imported into the system.

We do have one piece of bad news for our European backers. We had word last night from Deep Silver that a minor issue with the Vermilion Destroyer (RAY) DLC for PS3/PS4 was flagged by SIEE and was regressed from gold status as a result. This means that the DLC will not be available for a few days as Deep Silver and SIEE address the problem.


If you are still experiencing issues relating to the product codes or running into any other troubles please contact our support teams for help:

Customer Support Links:

Humble Bundle Support Page
mightyno9@comcept.jp


We have also been keeping an eye out for any game-related bug reports, and those issues have been reported to Inti Creates and we are awaiting their feedback on the issues.
Upon encountering any bugs please take the time to report them in our Bug Report Thread on the forums:
http://www.mightyno9.com/en/node/4668

Enjoy your game, Mighties! (`_´)ゞ

-The Mighty No. 9 Team

News

Comments

Mighty No. 53141 mmx's picture

Hi I backed the project in

Hi I backed the project in 2013 I still haven't received any code or anything, nor the limited edition boxset, I ordered the 60 dollars tier I believe, my name wasn't included in the game also! What a waste where is my game and my products!!! 
Mighty No. 43165 Kwratster's picture

where the hell is everything

I backed 20 then added another 40 to upgrade for a physical copy and ih ave sent in multiple questions in about it and NO REPLIES what the fuck are you guys doing? im getting pissed becsue i assumed they would have been mailed by now and i am moving from my current address in a month meaning I wont be able to get my box if i cant get a reply so i can change my address for when i move.... PLEASE GET YOUR SHIT TOGETHER COMCEPT. I completly feel like this is starting to get lawsuit worthy and i am NOT afraid to start something
Mighty No. 22262's picture

Physical Copy Shipping

I already added a reply to someone else's question about this, but here it is again.

I emailed fangamer about physical items and got this response.

"Hey there *********,   Sorry for the delay! Comcept has been focused on releasing the game, but now that it’s out they’ll be able to turn their attention to the assets we need to produce the merchandise. We expect to have rewards shipped out sometime this fall. Let us know if you have any other questions!   Thanks,
**********
Mighty No. 21415 BlueWraith's picture

Physical Rewards?

When am I getting my physical rewards? I backed $250 for this game! At this point, I am starting to get pissed. I think I have been very patient with this whole mess of a release. I would like to know when I will be getting all of my physical copies and the art book.
Please contact me about info on this.
Mighty No. 43165 Kwratster's picture

support issue.

Will you guys awnser your god damn support tickets? i have 2 i ahve been waiting on for the past i want to say month now and nothing responded.
Mighty No. 20702 Radish's picture

ArtBook

Do you have any idea for the ArtBook ?

I received some key and digital rewards but not my physical Artbook :/

 

Mighty No. 5969 ZAON's picture

Can't play online mode on 360 version

everytime I entered online coop and race mode it always shows "error occured ,exit online mode", please fix it.Angry
Mighty No. 3201 Goosfraba's picture

Missing key.

Still missing my Steam key. I couldn't care less about the game but it's become a matter of principle. I want what I paid for, even if it sucks.

 
Mighty No. 40880 Boh's picture

I give up.

Even contacting Humble Bundle, they STILL gave me the wrong links - after multiple messages to even get them to do anything for me, despite doing what they asked me to to "prove" that I'm a backer - so I STILL don't have the digital copy I'm owed. And now that I've played the game for a while - and watched a full playthrough of the game as Beck - I have come to a difficult decision. I...do not like Mighty Number 9. I feel I spent 60 dollars foolishly, and now have nothing to show for it, sadder but wiser. What we have, essentially, just in my opinion...is a Mega Man fangame with a budget. It just doesn't work, on so many levels. I cannot express my deep, immense, intense disappointment. Mr. Infafune...we trusted you. And what we got in return, what, 2 if not 3 years later, was a massive disappointment, a failure, and a shame. I think Mega Man 10 was a better game than this, and I feel it was the worst in the series. This was worse than 1, 3, 7, 10, all Mega Man games on the lower end of the scale of popularity. This game was worse than any other official Mega Man series game I've played. "Spiritual successor" nothing - 4+ million dollars, and we get a glorified Mega Man fangame, one that's "copyright friendly" but none the less on the level of a fangame. I cannot adequately word my disappointment and sadness. To me, outside of the not that many GOOD Mega Man fangames that exist out there (might I say Mega Pony is my favorite)...Mega Man, as a franchise, as a spirit, as a video game character, is dead. He's gone. And he's never coming back. And "Beck"...just isn't cutting it for me. (And don't get me started on Call. I love her appearance, her physical design, so cute - but her American voice...her voice acting...oh dear God I wanted to cringe. Her and Avi feel like the worst handled of the voiced characters in this game. Beck sounded okay, not great but okay. Dr. White feels like one of the better voiced characters. And of course Steve Blum still turns in a good performance, given what he had to work with. But not American Call...and not American Avi.)

And that's all I have to say about that. Goodbye, Mighty Number 9. I am ashamed of what I have done, what I have supported, and what I helped bring into the world. Mr. Inafune...if it were in my power, if I had the authority to, I would fire you. This is what disappointment feels like... Forget Final Fantasy 13 and its trilogy, which I already was annoyed at for letting me down in a series I love - this right here hurts worse. No question in my mind. Four million dollar Mega Man fangame...incredible. Just...incredible.

Mighty No. 23300 Devi's picture

The Game!!!

mighty No.23300 Devi Aka Devi report on my intake of Mighty no 9: i bout the game for my ps4, since i was late on responding to my humble bundle account, so i could'nt wait to play it, and at first i was fresh at the game cause i wasn't able to play the beta, cause i did'nt have a pc of internet for awhile but i always check for anyways updates to know whats up, side note looking forward to ReDash please take your time with it, back to my experience, i knew it not to be like rockman/rockmanx, but i new bit of a fusion alittle still having its own functions, as i went through each stage i got use to the controls, even mastering the moves,levels showed they are not to be taking lighty, i can say before beating each level, i've died a mighty no's live stock's atime. between the mighty no's i fond counter shade's level to be the hardest, because you must be keen eye as you blaze through the enemy's the no check point / shock traps got me killed, so i calm down, and proceeded with caution and speed like a moon man lol,i love the near end game stages when you play call, and when all the mighty no's bandter and join togeter to help beck through out the stage was awesome,i had gotton the same feel when in rockman dash 2 the bonnes help trigger stop geetz,so thank you for that, the ending was good for it's first game to come i wish to see more :D, and i bout the Dlc for it cause i gotta play as Ray so cool i have beat the game yet with her but so far i'm loving the dark ark of her story to tell ,yeah i'll be waiting for my wii U codes/other items,you guys are doing your best and i understand it's hard work making a game i may not have my name in the game thats partly my fault,and i will always Back Concept,because what experience of playing this game, is a new begining for those of old and young may your future project be full of all your work and will because i enjoyed everything about this game,the music,the game play,the builg of levels,the voice acting the japanese actor really fit the bill ,eng,french was really good too, and i'm very glad the call i voted for ended up becoming trinity at the end i was like no way XD ,i hope to see both call and trinity to have more stages in the future like beck dose his part in the stage and then call come's in and dose her part to or like you did alrighty her own stages i hope ray is able to get her core fix i may or may not find out at the end of her story [0 . 0 ]? .... oh and congrats on your success with the RedAsh movie i can't to see it and play the game and unfold the story @.@ .. and i also understand my fellow backers but this is what i feel about ,just like how you guys choose to feel about it please try not to be to bitter about it your orders will be received. this is mighty no.23300 personal report on our/your project i think it was a sucess i solute you ( TT .^ )ς [ T's in my eye octy arm solute]. Devi out
Mighty No. 70777's picture

Class action lawsuit?

So, given the number of people who fit under any of these categories:
  • Kickstarter backers who have not received either game and DLC
  • Kickstarter backers who have not received the DLC
  • Kickstarter backers who have not received the game
  • Backers who funded outside of Kickstarter who have not received game and DLC
  • Backers who funded outside of Kickstarter who have not received the DLC
  • Backers who funded outside of Kickstarter who have not received the game

Including the above, everyone affected fits under a "class" (aka Backer #, which can be proven with emails and/or receipts of funding) to distinguish those affected and those not. Additionally, everyone affected has similar injuries and all have a common legal interest (consumer trust) that was violated.
 

Based on the above I think this should qualify for a class action lawsuit. I'm not a legal expert so there may be loopholes to this, but from a couple hours looking into this it seems as though this can turn out to be one. Everyone who got nothing out of this whole ordeal and the lack of support and response from the developers is backstabbing and pouring salt into the wounds. It's frustrating to see the development team promote other upcoming material instead of owning up to the mess they made with Mighty No.9 and it hasn't even been a month since its release.


Anyone have any thoughts?

Mighty No. 22262's picture

I emailed fangamer about

I emailed fangamer about physical items and got this response.

"Hey there *********,   Sorry for the delay! Comcept has been focused on releasing the game, but now that it’s out they’ll be able to turn their attention to the assets we need to produce the merchandise. We expect to have rewards shipped out sometime this fall. Let us know if you have any other questions!   Thanks,
**********
Mighty No. 53120 metafaniel's picture

Minor response from Fangamer, I want a full REFUND

I also sent an email today about the physical items and the 3DS code (I have NOTHING yet, $60 spent on this... this... project)
This is the response I got:

"Hey there,   Sorry for the delay! We’re still waiting for Comcept to provide us with several key assets involved with production, so we currently don’t have a time-frame available. Let us know if you have any other questions!   Thanks, Adil ~ Fangamer Mailroom"

WHEN???
WHY????

This is how you handle the trust we gave you and the money we donated you for an idea years ago?
We're still waiting while the game has ALREADY been released. This is NOT a way to pay us backers we trusted you since the begining.
I want a REFUND I don't want the stuff anymore... this is pointless now....
I'm SO dissapointed as many, many others around the globe.
Mighty No. 33948 CosmiColé's picture

Mighty No. 33948 Here, hey I

Mighty No. 33948 Here, hey I can't enjoy the game. I opted for an PC-STEAM key. I have an HB key that only leads to the demo. Also it says Mac,Windows,Linux and when i click on windows nothing happends.

At least send me Azure Gunvolt or something....
Mighty No. 33948 CosmiColé's picture

Mighty No. 33948 Here, hey I

Mighty No. 33948 Here, hey I can't enjoy the game. I opted for an PC-STEAM key. I have an HB key that only leads to the demo. Also it says Mac,Windows,Linux and when i click on windows nothing happends.

At least send me Azure Gunvolt or something....
Mighty No. 27594 bonclyde's picture

Physical Rewards?

What's the detail with the physical rewards? The site's FAQs still says they should've been received as of April 2015, but I haven't gotten the game boxes or art book. I would REALLY like to know when these are coming and how to update my shipping address, as I've moved since the last survey.

Please respond.
Mighty No. 27594 bonclyde's picture

Physical Rewards?

What's the detail with the physical rewards? The site's FAQs still says they should've been received as of April 2015, but I haven't gotten the game boxes or art book. I would REALLY like to know when these are coming and how to update my shipping address, as I've moved since the last survey.

Please respond.
Mighty No. 59007 Master Beach's picture

Finally yesterday received

Finally yesterday received the code for the game, and the golden beck dlc, I was waiting the worst after all the bad reviews of the Wiiu version, but gladly after the patch the game run very good, maybe a bit slow charging screens for people without patience, but nothing of the other world, I´m enjoying the game, for the people still waiting, send mail to humble, when my mail was answered inmediatily they send me my codes, but you must send all the data possible of you purchase to evade mistakes and get more fast answer.

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