MIGHTY NO. 9 PRODUCT KEYS UPDATE
Hey Mighties!
Now that the game is releasing in Europe, we wanted to update our backers on any remaining issues regarding the launch especially issues relating to product keys.
Since the release of the game earlier this week we have seen reports of backers not receiving the codes they requested in the survey. After working and sorting out these issues with our partner Humble Bundle we have identified the following issues (with conclusions on some of the reported problems).
If you are still having trouble receiving your codes, please review the following information and see if your problem falls in to any of these examples.
The issues break down into a few different categories and it appears that the majority stem from typos or input/encoding errors in the email address field from the final platform survey.
This can include normal typos in the address or domain name or an unnecessary space included in the text field. Most of these were easy for the Humble Bundle team to track down and have already been fixed.
Here is a more detailed breakdown of some of the issues we have seen.
- DLC keys delivered without the Main Game Product Key.
This issue is most likely caused by the errors described above related to the email entries.
Our support teams are checking everyone's data and distributing any missing codes.
If the proper codes are still not displaying on your account, please contact Humble Bundle's support
to solve any further issues.
- Delivered code is for a different platform/region from what was chosen on the survey.
For any such issues, please contact the Humble Bundle support staff. They have the
survey results on hand so they can check that against the codes being distributed in their system and clear up the issue.
- Missing DLC Keys
Our support teams are aware of this issue, and have been working to correct any discrepancies.
If your account is still not displaying the correct keys, please contact Humble Bundle support to
clear up any remaining issues.
- No Keys received
Regarding this issue, it is necessary to check each of these issues separately in order to confirm each backer's status. We are working through them now as fast as we can.
*We have noticed a number of users who backed for less than $20 claiming this issue. Please
remember that a digital copy of the game is only included for backers who pledged $20 or higher.
Due to the amount of requests our support teams are receiving, we are still working through all of the support mails.
There is also a chance that your issue has been resolved as Humble Bundle fixes issues in their database, so please make sure to check your Humble Bundle account page. We apologize for any inconvenience.
We also have another small update from our side is regarding the Wii U codes for NoE and NoAUS. These have been 100% imported into the system by Humble Bundle now, so any backers waiting for those keys should be able to find them on their Humble Bundle page at this time.
We also received word from Deep Silver that the Xbox 360 version of the game has gone gold! We have received the Xbox 360 backer codes and passed them on to Humble Bundle. We expect them to be added to everyone's accounts very soon. We will update everyone once they have all been imported into the system.
We do have one piece of bad news for our European backers. We had word last night from Deep Silver that a minor issue with the Vermilion Destroyer (RAY) DLC for PS3/PS4 was flagged by SIEE and was regressed from gold status as a result. This means that the DLC will not be available for a few days as Deep Silver and SIEE address the problem.
If you are still experiencing issues relating to the product codes or running into any other troubles please contact our support teams for help:
Customer Support Links:
Humble Bundle Support Page
mightyno9@comcept.jp
We have also been keeping an eye out for any game-related bug reports, and those issues have been reported to Inti Creates and we are awaiting their feedback on the issues.
Upon encountering any bugs please take the time to report them in our Bug Report Thread on the forums:
http://www.mightyno9.com/en/node/4668
Enjoy your game, Mighties! (`_´)ゞ
-The Mighty No. 9 Team
Comments
Hi I backed the project in
Permalink Mighty No. 53141 mmx Mon, 2016-09-05 22:30.
WHEN WILL I BE ABLE TO INSTALL THE GAME IN MAC!?
Permalink Mighty No. 30386 splinter24 Tue, 2016-08-23 00:25.
where the hell is everything
Permalink Mighty No. 43165 Kwratster Thu, 2016-08-18 11:00.
Physical Copy Shipping
Permalink Mighty No. 22262 Mon, 2016-08-22 23:02.
I emailed fangamer about physical items and got this response.
"Hey there *********, Sorry for the delay! Comcept has been focused on releasing the game, but now that it’s out they’ll be able to turn their attention to the assets we need to produce the merchandise. We expect to have rewards shipped out sometime this fall. Let us know if you have any other questions! Thanks,
**********
Physical Rewards?
Permalink Mighty No. 21415 BlueWraith Sat, 2016-08-06 05:40.
Please contact me about info on this.
support issue.
Permalink Mighty No. 43165 Kwratster Sun, 2016-07-17 14:58.
ArtBook
Permalink Mighty No. 20702 Radish Thu, 2016-07-14 16:00.
Do you have any idea for the ArtBook ?
I received some key and digital rewards but not my physical Artbook :/
A Generous Backer!!!!!!!!!!!
Permalink Mighty No. 14437 Saibot_79 Thu, 2016-07-14 02:08.
Can't play online mode on 360 version
Permalink Mighty No. 5969 ZAON Tue, 2016-07-12 00:42.
Missing key.
Permalink Mighty No. 3201 Goosfraba Mon, 2016-07-11 07:50.
I give up.
Permalink Mighty No. 40880 Boh Sat, 2016-07-09 07:45.
Even contacting Humble Bundle, they STILL gave me the wrong links - after multiple messages to even get them to do anything for me, despite doing what they asked me to to "prove" that I'm a backer - so I STILL don't have the digital copy I'm owed. And now that I've played the game for a while - and watched a full playthrough of the game as Beck - I have come to a difficult decision. I...do not like Mighty Number 9. I feel I spent 60 dollars foolishly, and now have nothing to show for it, sadder but wiser. What we have, essentially, just in my opinion...is a Mega Man fangame with a budget. It just doesn't work, on so many levels. I cannot express my deep, immense, intense disappointment. Mr. Infafune...we trusted you. And what we got in return, what, 2 if not 3 years later, was a massive disappointment, a failure, and a shame. I think Mega Man 10 was a better game than this, and I feel it was the worst in the series. This was worse than 1, 3, 7, 10, all Mega Man games on the lower end of the scale of popularity. This game was worse than any other official Mega Man series game I've played. "Spiritual successor" nothing - 4+ million dollars, and we get a glorified Mega Man fangame, one that's "copyright friendly" but none the less on the level of a fangame. I cannot adequately word my disappointment and sadness. To me, outside of the not that many GOOD Mega Man fangames that exist out there (might I say Mega Pony is my favorite)...Mega Man, as a franchise, as a spirit, as a video game character, is dead. He's gone. And he's never coming back. And "Beck"...just isn't cutting it for me. (And don't get me started on Call. I love her appearance, her physical design, so cute - but her American voice...her voice acting...oh dear God I wanted to cringe. Her and Avi feel like the worst handled of the voiced characters in this game. Beck sounded okay, not great but okay. Dr. White feels like one of the better voiced characters. And of course Steve Blum still turns in a good performance, given what he had to work with. But not American Call...and not American Avi.)
And that's all I have to say about that. Goodbye, Mighty Number 9. I am ashamed of what I have done, what I have supported, and what I helped bring into the world. Mr. Inafune...if it were in my power, if I had the authority to, I would fire you. This is what disappointment feels like... Forget Final Fantasy 13 and its trilogy, which I already was annoyed at for letting me down in a series I love - this right here hurts worse. No question in my mind. Four million dollar Mega Man fangame...incredible. Just...incredible.
The Game!!!
Permalink Mighty No. 23300 Devi Fri, 2016-07-08 16:57.
Class action lawsuit?
Permalink Mighty No. 70777 Wed, 2016-07-06 14:01.
Including the above, everyone affected fits under a "class" (aka Backer #, which can be proven with emails and/or receipts of funding) to distinguish those affected and those not. Additionally, everyone affected has similar injuries and all have a common legal interest (consumer trust) that was violated.
Based on the above I think this should qualify for a class action lawsuit. I'm not a legal expert so there may be loopholes to this, but from a couple hours looking into this it seems as though this can turn out to be one. Everyone who got nothing out of this whole ordeal and the lack of support and response from the developers is backstabbing and pouring salt into the wounds. It's frustrating to see the development team promote other upcoming material instead of owning up to the mess they made with Mighty No.9 and it hasn't even been a month since its release.
Anyone have any thoughts?
Physical rewards????
Permalink Mighty No. 23529 Raptor2569 Tue, 2016-07-05 21:09.
I emailed fangamer about
Permalink Mighty No. 22262 Wed, 2016-07-06 20:30.
"Hey there *********, Sorry for the delay! Comcept has been focused on releasing the game, but now that it’s out they’ll be able to turn their attention to the assets we need to produce the merchandise. We expect to have rewards shipped out sometime this fall. Let us know if you have any other questions! Thanks,
**********
Minor response from Fangamer, I want a full REFUND
Permalink Mighty No. 53120 metafaniel Fri, 2016-12-09 03:25.
This is the response I got:
"Hey there, Sorry for the delay! We’re still waiting for Comcept to provide us with several key assets involved with production, so we currently don’t have a time-frame available. Let us know if you have any other questions! Thanks, Adil ~ Fangamer Mailroom"
WHEN???
WHY????
This is how you handle the trust we gave you and the money we donated you for an idea years ago?
We're still waiting while the game has ALREADY been released. This is NOT a way to pay us backers we trusted you since the begining.
I want a REFUND I don't want the stuff anymore... this is pointless now....
I'm SO dissapointed as many, many others around the globe.
Mighty No. 33948 Here, hey I
Permalink Mighty No. 33948 CosmiColé Mon, 2016-07-04 23:26.
At least send me Azure Gunvolt or something....
Mighty No. 33948 Here, hey I
Permalink Mighty No. 33948 CosmiColé Mon, 2016-07-04 23:26.
At least send me Azure Gunvolt or something....
280$ Tier
Permalink Mighty No. 16451 Tikimotel Sat, 2016-07-02 05:41.
Physical Rewards?
Permalink Mighty No. 27594 bonclyde Fri, 2016-07-01 08:24.
Please respond.
Physical Rewards?
Permalink Mighty No. 27594 bonclyde Fri, 2016-07-01 08:24.
Please respond.
NO GAME code
Permalink Mighty No. 70660 Thu, 2016-06-30 14:21.
Finally yesterday received
Permalink Mighty No. 59007 Master Beach Thu, 2016-06-30 00:45.
thank you mighty no 59007
Permalink Mighty No. 23300 Devi Fri, 2016-07-08 17:22.
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